Chapter 9 - Telephone Conversation
1. Wanggi : Hello?
Yatno : Hello ..... Is Sofie in?
Wanggi : Hi, Yatno. Yes, she is in. Just a moment.
Yatno : Thanks.
A. How are you?
B. Who is speaking?
C. This is Yatno.
D. Who are you?
Yatno : Hello ..... Is Sofie in?
Wanggi : Hi, Yatno. Yes, she is in. Just a moment.
Yatno : Thanks.
A. How are you?
B. Who is speaking?
C. This is Yatno.
D. Who are you?
2. Beatrix : Is Ardi home?
Ridwan : No, he is at the library. .......
Beatrix : Yes, could you tell him to call me back, please?
Yatno : Sure.
A. Can I take message!
B. Good bye
C. May I speak with him?
D. Wait a minute.
Ridwan : No, he is at the library. .......
Beatrix : Yes, could you tell him to call me back, please?
Yatno : Sure.
A. Can I take message!
B. Good bye
C. May I speak with him?
D. Wait a minute.
3. Mrs.Lia : Good morning. Mrs. Lia speaking.
Dhilah : Good morning. This is Dhilah .....
Mrs, Lia : Mr. Berdi is not here yet.
A. Where is Mr. Berdi.
B. I would like to speak to Mr. Berdi
C. Do you know Mr. Berdi?
D. Can I wait for Mr. Berdi.
Dhilah : Good morning. This is Dhilah .....
Mrs, Lia : Mr. Berdi is not here yet.
A. Where is Mr. Berdi.
B. I would like to speak to Mr. Berdi
C. Do you know Mr. Berdi?
D. Can I wait for Mr. Berdi.
4. Surya : May I speak to Paulo?
Eric : ........ Do you want to leave a message?
Surya : Yes, please tell Paulo to pick me up at 9 a.m.tomorrow
A. Thank you very much.
B. OK. Il get him.
C. I'm sorry but he has gone out.
D. I`ll make sure he gets the message.
Eric : ........ Do you want to leave a message?
Surya : Yes, please tell Paulo to pick me up at 9 a.m.tomorrow
A. Thank you very much.
B. OK. Il get him.
C. I'm sorry but he has gone out.
D. I`ll make sure he gets the message.
5. Wirya: Good morning.
Diki : Good morning. This is Diki speaking .....
Wirya : My name is Wirya.I would like to speak to Mr. Arta.
Diki : Wait moment, please.
A. Hang on a second.
B. May I help you?
C. May I speak to Wirya.
D. This is Wirya.
Diki : Good morning. This is Diki speaking .....
Wirya : My name is Wirya.I would like to speak to Mr. Arta.
Diki : Wait moment, please.
A. Hang on a second.
B. May I help you?
C. May I speak to Wirya.
D. This is Wirya.
6. Widya : Hello.
Daniel : Hello, Daniel speaking.
Widya : Can I get Mrs. Yoga please?
Daniel : ....... Let me see whether she has come.
Widya : Thanks.
A. Any message for her?
B. Call again later.
C. Could you hold, please?
D. Sorry, wrong number.
Daniel : Hello, Daniel speaking.
Widya : Can I get Mrs. Yoga please?
Daniel : ....... Let me see whether she has come.
Widya : Thanks.
A. Any message for her?
B. Call again later.
C. Could you hold, please?
D. Sorry, wrong number.
7. Marissa : Hello. Is it Ayu's house?
Rusdi : Yes. May I know who is this?
Marissa : My name is Marissa. I'm Ayu's friend. .....
Rusdi : Yes. Please hold on.
Marissa : Thanks.
A. Who are you?
B. Can I speak to Ayu?
C. Can I call Ayu again.
D. Any message for Ayu?
Rusdi : Yes. May I know who is this?
Marissa : My name is Marissa. I'm Ayu's friend. .....
Rusdi : Yes. Please hold on.
Marissa : Thanks.
A. Who are you?
B. Can I speak to Ayu?
C. Can I call Ayu again.
D. Any message for Ayu?
8. Nugroho: Hello. .........
Mahfud: Hi, Nugroho. What can I help you with?
Nugroho : I want to talk to Ikhwan, please.
Mahfud : OK. I get him.
A. Any message for Ayu?
B. Can I call Ayu again.
C. Nugroho speaking.
D. Who are you?
Mahfud: Hi, Nugroho. What can I help you with?
Nugroho : I want to talk to Ikhwan, please.
Mahfud : OK. I get him.
A. Any message for Ayu?
B. Can I call Ayu again.
C. Nugroho speaking.
D. Who are you?
12. Dian : reat Gallery. How can I help you?
David: Hello. Can you put me through to Mr. Lasjo, please?
Dian : Yes. ........
David: Yes, my name is David.
A. I would like to speak to Mr. Lasjo.
B. May ask who is calling?
C. May I take message?
D. This is Dian.
David: Hello. Can you put me through to Mr. Lasjo, please?
Dian : Yes. ........
David: Yes, my name is David.
A. I would like to speak to Mr. Lasjo.
B. May ask who is calling?
C. May I take message?
D. This is Dian.
9. Sandi : Thankyou for calling The Dentist. .........
Yenni: I want to make an appointment with Dr. Jack. Is he available at 3 p.m. today?
Sandi: Let me check. One moment, please?
Yenni: Sure
A. Do you want to leave a message?
B. May I help you?
C. Who are you?
D. Who is speaking?
Yenni: I want to make an appointment with Dr. Jack. Is he available at 3 p.m. today?
Sandi: Let me check. One moment, please?
Yenni: Sure
A. Do you want to leave a message?
B. May I help you?
C. Who are you?
D. Who is speaking?
10. Junenti: Good morning. This is Junenti. Could I please speak to Mr. Alex?
Sukmana: ......... I'll put you through.
Junenti : Thanks.
A. Break down. C. Call by.
B. Call back. D. Hold on.
Sukmana: ......... I'll put you through.
Junenti : Thanks.
A. Break down. C. Call by.
B. Call back. D. Hold on.
11. Eulis : Maju Jaya Motors, ...........
Mr.Udin : This is Mr. Udin. Can you send some mechanics to my house. I need my car to be fixed.
Eulis : Sure, Mr. Udin.
A. Have a nice day.
B. How can we help you?
C. I think you have the wrong number.
D. I would like to speak to Mr. din.
Mr.Udin : This is Mr. Udin. Can you send some mechanics to my house. I need my car to be fixed.
Eulis : Sure, Mr. Udin.
A. Have a nice day.
B. How can we help you?
C. I think you have the wrong number.
D. I would like to speak to Mr. din.
13. Dian: Im afraid that Mr. Lasjo is in a meeting right now. ........
David: No, it's OK. When can I call
Dian : After lunch.
David: Thank you. Goodbye.
A. Do you want to talk to me?
B. May l ask who is calling?
C. See you later.
D. Would you like to leave a message?
David: No, it's OK. When can I call
Dian : After lunch.
David: Thank you. Goodbye.
A. Do you want to talk to me?
B. May l ask who is calling?
C. See you later.
D. Would you like to leave a message?
14. David: Hello, this is David again. Is Mr. Lasjo available now?
Dian : Yes, he is ....... Please hold the line.
David: Thank you.
A. Can you let him know to call me back?
B. Is Mr.Lasjo in?
C. Just a moment.
D. May I ask who is calling?
Dian : Yes, he is ....... Please hold the line.
David: Thank you.
A. Can you let him know to call me back?
B. Is Mr.Lasjo in?
C. Just a moment.
D. May I ask who is calling?
Conversation for questions 15-17.
Ratna : Hi, this is Ratna. ..........(15)
Mrs. Dinda: Hello, Ratna. Sorry, Jono is out with some friends.
Ratna : Oh, never mind. .............(16) Let me give you my cellphone number.
Mrs. Dinda : Yes, of course.
Ratna : 0812 3456 7890
Mrs. Dinda : have written it down. I will give it to Jono.
Ratna : Thank you, Ma'am. ..........(17)
Mrs. Dinda : Bye bye, Ratna.
Ratna : Hi, this is Ratna. ..........(15)
Mrs. Dinda: Hello, Ratna. Sorry, Jono is out with some friends.
Ratna : Oh, never mind. .............(16) Let me give you my cellphone number.
Mrs. Dinda : Yes, of course.
Ratna : 0812 3456 7890
Mrs. Dinda : have written it down. I will give it to Jono.
Ratna : Thank you, Ma'am. ..........(17)
Mrs. Dinda : Bye bye, Ratna.
15. A. Sorry, wrong number.
B. Have a good day.
C. Could you ask him to call me back,please?
D. Could I speak to Jono, please?
B. Have a good day.
C. Could you ask him to call me back,please?
D. Could I speak to Jono, please?
16. A. Could I speak to Jono, please?
B. Could you ask hinm to call me back, please?
C.Have a good day
D. Sorry, wrong number.
B. Could you ask hinm to call me back, please?
C.Have a good day
D. Sorry, wrong number.
17. A. Could I speak to Jono, please?
B. Could you ask him to call me back, please?
C. Have a good day.
D. Sorry, wrong number.
B. Could you ask him to call me back, please?
C. Have a good day.
D. Sorry, wrong number.
Conversation for questions 18-20.
Ari : Good morning. ...........(18)
Eva : Yes, I would like to speak to Fauziyah.
Ari : Fauziyah?. .......(19)
Eva : Oh, is this 241644?
Ari : No, it's not. It's 241645.
Eva: Sorry then. I hope I don't disturb you.
Ari : ............... (20) Goodbye.
Eva: Goodbye.
Ari : Good morning. ...........(18)
Eva : Yes, I would like to speak to Fauziyah.
Ari : Fauziyah?. .......(19)
Eva : Oh, is this 241644?
Ari : No, it's not. It's 241645.
Eva: Sorry then. I hope I don't disturb you.
Ari : ............... (20) Goodbye.
Eva: Goodbye.
18. A. Call me, please.
B. Can I help you?
C. I think you have the wrong number.
D. No problem.
B. Can I help you?
C. I think you have the wrong number.
D. No problem.
19. A. Call me, please.
B. Have a good day.
C. I think you have the wrong number.
D. What can I do for you?
20. A. What can I do for you?
B. Could you call him?
C. No problem
D. Don't disturb me.
Answer
1. C 6. C 11. B 16. B
2. A 7. B 12. B 17. C
3. B 8. C 13. D 18. B
4. C 9. B 14. C 19. B
5. B 10. D 15. D 20. C
B. Could you call him?
C. No problem
D. Don't disturb me.
Answer
1. C 6. C 11. B 16. B
2. A 7. B 12. B 17. C
3. B 8. C 13. D 18. B
4. C 9. B 14. C 19. B
5. B 10. D 15. D 20. C
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